Llandudno Swimming Centre - Ffit Conwy

I am visiting Llandudno with my Granddaughter and her friend, we always intended to visit the swimming centre, which we did on Monday 15th August 23, when we arrived at 11:55am, we were told that we could only have until 1pm, we accepted that and it was very reasonable at £3 each for my Granddaughter and her friend, her friend purchased swimming goggles at around £8, again, they seemed quite good goggles, so all good. I was spectating and when I saw the pools, they were full sized with lanes and starting blocks at one end, quite impressive, although we were only allowed to use half of the pool, as there was training and people swimming in cordoned off lanes, still, all was good, after being in the water for about 20 minutes, a female lifeguard asked my Granddaughter if they could swim, they told the lifeguard, yes, after a few more minutes, the lifeguard asked my Granddaughter if she was chewing, she told her that she wasn't, but the lifeguard wasn't having it and continued to accuse her of chewing in the pool, then another female lifeguard took over and and again asked her if she was chewing, my Granddaughter opened her mouth to show her two times, but the lifeguard told her that she has been watching her and insisted she was chewing and told her that she would have to leave the pool if she sees her chewing again, my Granddaughter got upset and preceded to leave the pool, I told her to go back in the pool, I shouted to the lifeguard "excuse me" she looked at me and then just turned away from me, my Granddaughter was reluctant, but eventually got back in with her friend, the lifegaurd was on her radio and soon a male lifegaurd arrived, they were talking whilst covering their mouths, like you see at a football match, it was like something bad had happened, then the male lifegaurd took over and it all felt really uncomfortable for all of us, this was tantamount to bullying by the female lifeguards, totally unacceptable behaviour from someone in that position, my Granddaughter was not chewing, I would not send her swimming with chewing gum in her mouth, she is 13 years of age and she knows that she is not allowed to eat or chew when swimming, she was just trying to have fun with her friend, but this female lifeguard would not leave them alone, she ruined our experience of visiting this venue, we will not be returning there any time soon, we have had such a great time in Llandudno until today, how are people in such positions allowed to do this? ☹️

I have always found Llandudno Swimming pool to be kept at a high standard also the changing rooms and toilets are always very clean. The pool is a 25 metre 8 lane pool, there is also a 20 meter 4 lane training pool. The staff are very helpful and friendly, booking is still advisable up to a week in advance, lockers are available for 20p. Unfortunately there is no facilities for a cafe but drink and snack machines are in the reception area. There are various swimming sessions available, time table and opening hours are available on the Conwy ffit gov uk site

My husband and I called in today to register him as a member ...Stef was really welcoming and helpful, showing us round the pool area and gym facilities. Everything looked very well kept and lovely and light. Stef took my husband through all his options for swim/gym slots...and made us feel that nothing was too much trouble. Very impressed 🎉🎉

The floor is often very wet, I won't use the gym here for this reason as no dry changing rooms available. The pool is large, they change life guards frequently, who seam alert. Staff are friendly. The lane system generally works well, but staff will not tell someone taking 3 mins a length in the second fastest lane to switch. So it depends on the people on the day choosing appropriate lanes. The Conwy fit app works well when your used to it.